Starbucks Baristas Accuse Service Company of Abuse and Pay Gaps
By Maria Cramer
March 1, 2020
One transgender barista said his supervisors kept writing “Jessica” instead of Jay on his work schedule.
They stared at his stubble and frowned at his deepening voice. A manager even laughed when he told her to stop referring to him as “she,” said the barista, Jay Kelly, who works at a Starbucks at Orlando International Airport in Florida.
The union is pushing HMSHost to increase its hourly minimum wage to $15 and to provide benefits in line with what Starbucks offers its employees, like full tuition reimbursement.